Texas Attorney General Ken Paxton recently filed a lawsuit against VA Claims Insider, an Austin-based company accused of preying on veterans by charging excessive fees and misleading clients about its services. The lawsuit alleges that VA Claims Insider falsely advertised free or low-cost assistance before requiring veterans to sign binding contracts demanding large payments — often six times the amount of any disability benefit increase the veteran received. For many veterans already struggling to access the benefits they’ve earned, this situation highlights the importance of working with accredited professionals, such as our Texas VA disability compensation lawyer, who is authorized and trained to handle VA benefit claims properly.
According to the complaint, VA Claims Insider misrepresented its services, demanded private information like VA login credentials, and failed to disclose that it was not accredited by the U.S. Department of Veterans Affairs. The company is also accused of ignoring a prior cease-and-desist letter from the VA. These allegations mirror those uncovered by The Texas Tribune, which reported that veterans felt misled and pressured into paying for services they didn’t receive. In response, VA Claims Insider has denied wrongdoing and claims to be “mission-driven,” but regulators and advocacy groups disagree.
This lawsuit comes amid broader national concern about unaccredited companies offering “help” to veterans while exploiting regulatory loopholes. The surge in benefit claims following the PACT Act — which expanded eligibility for veterans exposed to toxic substances — has created fertile ground for unregulated businesses to profit from veterans’ confusion. Accredited representatives, including our VA disability claims lawyers and veteran service organizations like the American Legion, are calling for Congress to pass the GUARD VA Benefits Act. This proposed law would restore penalties for unaccredited actors who unlawfully prepare or present claims.
Providing Trusted Legal Guidance For Veterans And Their Caregivers
At Glover Luck LLP, we’ve seen firsthand how unaccredited organizations can harm veterans and their families. Our military disability lawyers are fully accredited and dedicated to protecting veterans from unfair practices. Just as Texas lawmakers and veterans’ advocates push to safeguard benefit programs, our VA appeals attorneys believe in providing legal guidance that empowers veterans and their caregivers to make informed, confident decisions.
That same commitment to advocacy extends to programs like the VA Caregiver Support Program, which provides crucial resources for those caring for disabled veterans. The program offers two tiers of assistance: Level 1 for caregivers supporting veterans with moderate needs, and Level 2 for those caring for veterans with severe or daily assistance requirements. Level 2 caregivers often qualify for additional financial stipends, respite care, and expanded training resources. Understanding which level applies — and how to appeal incorrect determinations — is essential for maximizing support.
Unfortunately, determining eligibility can be just as confusing as filing disability claims, especially when program rules change or decisions are issued incorrectly. That’s why veterans and their families turn to our Texas VA disability compensation attorneys for trusted help. We work to clarify eligibility criteria, file appeals when benefits are wrongfully denied or reduced, and make sure that families receive the caregiver support they deserve.
If you’re a veteran or caregiver struggling to understand your benefits or suspect you’ve been misled by an unaccredited claims company, contact Glover Luck LLP today. We’re available 24/7 to discuss your case, answer your questions, and get you set up with one of our dedicated attorneys. Our Texas VA disability compensation lawyers will review your case and help you secure the support you’ve earned through service. Not sure if we’re the right fit for you? Take a look at our 5-star reviews. We’ve successfully helped countless veterans — and their families and caregivers — through the VA claims process, and we’re ready to help you, too.
