Recent reports have revealed that some veterans and their families are facing new financial burdens due to overpayment errors within the Department of Veterans Affairs (VA). According to testimony from the VA Office of Inspector General, claims processors were not adequately trained to handle the surge of claims resulting from the PACT Act — a 2022 law expanding benefits for veterans exposed to toxic substances. These errors led to both underpayments and overpayments, creating unexpected debts for veterans who often had no idea they were being overpaid. For those already struggling to manage the aftermath of service-related injuries or losses, these debts can add significant emotional and financial stress. Our Texas VA disability compensation lawyer team understands how devastating these administrative mistakes can be for families who rely on their benefits for stability.
The VA reported seeking to recover $1 billion in overpayment debts in fiscal year 2024 — a small fraction of the $161 billion total paid in compensation, but still a major concern for affected veterans. Officials acknowledged that claims processors have struggled to correctly apply new regulations, especially in PACT Act cases involving toxic exposure. Many errors stem from outdated systems and inconsistent training across regional offices.
The Inspector General’s audit also revealed that roughly 25% of PACT Act–related claims from 2022–2023 were processed incorrectly. These errors have resulted in tens of millions of dollars in missed payments for surviving spouses and dependents — individuals who already bear the emotional cost of losing a loved one to service-related conditions.
Lawmakers have pressed the VA to improve staff training and update its automation tools to ensure accurate benefits calculations. Officials from the Veterans Benefits Administration say they are working to provide refresher training and clearer guidance to claims processors. However, the issue remains complicated, with many veterans unaware of how to identify or appeal these payment discrepancies. For surviving family members — including Gold Star families — timely and accurate benefits can make the difference between financial hardship and stability.
We’re Here To Protect The Rights Of Veterans And Their Families
At Glover Luck LLP, we know how difficult it can be for veterans and their families to understand and utilize the VA’s claims system. Our VA disability claims lawyers help families understand their rights and options when facing benefit disputes or overpayment notices. Whether you’re a surviving spouse seeking service-connected disability lawyer support or a dependent struggling with benefits that were miscalculated, our team works to correct errors and secure the compensation your family deserves.
In cases where overpayments lead to debts, the VA may waive or cancel collections — but requesting these waivers often requires detailed documentation and legal insight. That’s where our military disability lawyers can step in to advocate for you. As dedicated Texas VA disability compensation attorneys, we assist clients in preparing evidence, filing appeals, and working directly with VA officials to resolve discrepancies efficiently and compassionately. We offer legal guidance to veterans and their families throughout the United States — not just out of Dallas, where we’re based. And because we know how difficult it can be dealing with the VA’s claim system, we work on a no-fee basis until your case has been completed. We’re here to help you through the claims process from start to finish.
Veterans and their families deserve accurate, timely, and fair benefits — not additional stress from administrative mistakes. If you or someone you know has received a notice of overpayment or believes your benefits were miscalculated, contact Glover Luck LLP today. Our Texas VA disability compensation attorneys are here to help you understand your rights, challenge unjust debts, and pursue the benefits your service or your loved one’s sacrifice has earned.
